Customer Care - Shipping Policy

CUSTOMER CARE

CUSTOMER CARE

SHIPPING POLICY

NightRider offers complimentary domestic ground shipping (within the continental U.S. only) on jewelry orders over $150. A delivery signature is required. Upgraded shipping is available, but we advise you to contact us at 800.566.8661 before selecting a faster method. Production time on items can vary between 2 to 3 weeks; we begin crafting your piece when an order is placed, and choosing a faster shipping option will not speed up production time.

Need your order by a certain date? Call us at 800.566.8661.

In-stock express orders placed after 1pm Arizona Time will be shipped on the following business day. Please call for availability. Note: Arizona does NOT observe daylight savings time; you can get the current Arizona time here.

For security purposes, we DO NOT currently ship to PO, FPO, or APO boxes. Military or civilian support personnel stationed overseas that have only APO/FPO addresses, please contact us by email at service@nightriderjewelry.com or by phone at 800.566.8661 to discuss other shipping options.

International Customers

Shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.

American Express Customers

AMEX policy requires us to ship items purchased to the cardholder’s billing address only.