Customer Care - Military & First Responders

CUSTOMER CARE

CUSTOMER CARE

MILITARY & FIRST RESPONDERS


NightRider is proud to offer special pricing for our United States Military and First Responders. With the ID.me program, military members, veterans, and first responders can purchase NightRider gear with special pricing. And with a one-time verification from ID.me you can receive special pricing at hundreds of integrated partners across the ID.me network, including nightriderjewelry.com.

WHAT ARE THE BENEFITS?

ID.me maintains all your credentials in one place, so your shopping can go smoothly. Through this verification technology you can take advantage of discounts and other online marketplace benefits. Over 400 brands have exclusive offers through ID.me.

WHO IS ELIGIBLE FOR THE PROGRAM?

U.S. Military members & veterans, and first responders.

Troop ID
You're eligible if any of the below segments apply to you:

• Active Duty
• Reserves
• National Guard
• Veterans

First Responder ID
You're eligible if any of the below segments apply to you:

• Police Officer
• Sheriff
• State Trooper
• Firefighter
• Paramedic
• EMS/EMT
• 911 Dispatcher

HOW DO I ACCESS MY DISCOUNT?
  1. Add the items you wish to purchase from nightriderjewelry.com to your shopping bag
  2. VIEW YOUR BAG to take you to the initial order page
  3. Click the green “Verify with ID.me” button and log in to ID.me to receive your coupon code
  4. Click “Add Code” in the “MILITARY/FIRST RESPONDER DISCOUNT CODE” section of MY BAG, enter the code you received on step 3, then click “Apply”
HOW IS MY PERSONAL DATA PROTECTED?

Your privacy is important to NightRider Jewelry and ID.me. The ID.me program promises to not share your information and you may delete your account at any time. Privacy is built into the ID.me platform and your data is not shared or sold to anyone.

WHY DON'T I SEE MY DISCOUNT?

The discount is applied to your order total via a discount code in the My Bag section during checkout.

CAN I SHARE MY DISCOUNT WITH NON-ELIGIBLE FRIENDS WHEN I USE ID.ME?

No. This program is only for personal use by eligible members.

WHAT IF I HAVE ISSUES WITH MY ID.ME ACCOUNT?

Please contact the ID.me Support team if you have questions with your eligibility or difficulty accessing your account—available 8 AM through midnight EST, 7 days a week to assist at 866.775.4363.