ASSISTANT STORE MANAGER in Honolulu, HI
NightRider Jewelry is seeking a results-driven Assistant Store Manager to support the Store Manager and the overall success of the store while selling our high-value products with professionalism, respect for our customers, appreciation for our artistry, and dedication to the NightRider brand. Assistant Store Managers work closely with customers to understand their needs, answer product questions, and provide personalized recommendations. Successful associates promptly resolve customer concerns, ensuring exceptional client satisfaction. This role requires maintaining up-to-date product knowledge and upholding our store's high visual standards. Ultimately, the Assistant Store Manager aims to deliver outstanding customer service while consistently achieving sales targets and keeping balance in their quest to develop leadership characteristics in their delegated functions from the Store Manager.
This is a full-time, mall-based position. Candidates must be available to work weekends and holidays.Required skills that will be essential to success in this role are:
• Proven work experience as a Retail Sales associate, Sales representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Basic Math skills.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• A high school diploma or equivalent is required; a college degree is a plus.
• Punctual, reliable, and driven to succeed.
Key Skills:
• Embody the company’s core values.
• Maintain strong communication and interpersonal skills.
• Demonstrate a friendly, energetic personality with a customer service focus.
Execution (KPIs:
• Deliver high levels of customer satisfaction through exceptional sales service.
• Develop cross-training excellence with operational functions of the Store Manager role.
• Receive delegated tasks with energy to exceed expectations.
• Consistently meet or exceed monthly, quarterly, and yearly sales goals.
• "Go the extra mile" to drive sales and enhance the customer experience.
• Actively engage with customers on the sales floor.
• Stay knowledgeable about products and confidently discuss available options.
• Accurately and efficiently process POS (point of sale) transactions.
• Build lasting relationships of trust with customers.
• Adhere to inventory control procedures and store policies.
Our Formula
We believe that the principles that lead to success are the same in life and in business. Our strategy for business is simple. We find people that agree with us and our cause and then we ask them to join us. For us to succeed it is vital that every member we add to our team is 100% committed to our culture. The recipe for our culture is our core values, purpose, and niche.
Core Values
Sacrifice for the Team
Be Coachable
Take Ownership
Be Honest
Cut No Corners
Our Purpose
Uncompromising Artistry that Fuels and Inspires Freedom
Our Niche
Jewelry. Defiant Luxury. American Made.
Learn more about our story: https://nightriderjewelry.com/our-story
Due to the nature of our business, anyone that we consider will be required to pass a drug test and a background check prior to being hired.
How to Apply
If you’re interested in joining our unique team, please e-mail your resume to careers@nightriderjewelry.com with the job title and location as the subject. If we are currently hiring, and should your experience fit what we are looking for, we will be in touch shortly.
