Retail Sales Associate in Scottsdale, AZ
NightRider Jewelry is looking for a result-driven Retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answering their questions about our products, and recommending the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up to date with product knowledge and maintain our store’s visual appearance of a high standard. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Required skills that will be essential to success in this role are:
• Proven work experience as a Retail Sales associate, Sales representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Basic Math skills.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• High school degree: BS degree in Marketing or related field would be a plus.
• Punctual and hungry for success
Responsibilities include:
• Ensure high levels of customer satisfaction through excellent sales service.
• Follow and achieve the department's sales goals on a monthly, quarterly & yearly basis.
• “Go the extra mile” to drive sales.
• Actively seek out customers in store
• Remain knowledgeable about products offered and discuss available options.
• Process POS (point of sale) purchases
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Welcoming customers into the store.
• Staying knowledgeable about our jewelry line.
• Explaining the benefits and functions of our jewelry, knowledge of how we build each piece and how to use it to achieve the best results.
• Accepting and processing orders, operating the POS register and resolving returns issues.
• Working with a small team within a time-sensitive and demanding environment to achieve a common goal.
Our Formula
We believe that the principles that lead to success are the same in life and in business. Our strategy for business is simple. We find people that agree with us and our cause and then we ask them to join us. For us to succeed it is vital that every member we add to our team is 100% committed to our culture. The recipe for our culture is our core values, purpose, and niche.
Core Values
Sacrifice for the Team
Be Coachable
Take Ownership
Be Honest
Cut No Corners
Our Purpose
Uncompromising Artistry that Fuels and Inspires Freedom
Our Niche
Jewelry. Defiant Luxury. American Made.
Check out more out more of our story at https://nightriderjewelry.com/our-story
Due to the nature of our business, anyone that we consider will be required to pass a drug test and a background check prior to being hired.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
How to Apply
If you’re interested in joining our unique team, please e-mail your resume to careers@nightriderjewelry.com with the job title and location as the subject. If we are currently hiring, and should your experience fit what we are looking for, we will be in touch shortly.
